Privacy Policy


This Privacy Policy explains how the application collects, uses, discloses, and safeguards information when citizens visit the website, utm.ac.mu, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). The University reserves the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site.


The information collected on the platform includes:

Personal Data

Information relating to an identifiable individual, including name, address, email address, telephone number, and gender.

Derivative Data

The website servers automatically collect information, such as user IP address, browser type, operating system, access times, and the pages viewed directly before and after accessing the Site. If the user is on mobile application, this information may also include the device name and type, the operating system, the phone number, the country and other interactions with the application.

Mobile Device Data

Device information, such as the mobile device ID, model, and manufacturer, and information about the location of the device, if the Site is accessed from a mobile device.


Having accurate information about the user allows for a smooth, efficient, and customized experience. Specifically, information may be collected about a user via the Site or the mobile application to:

Assist law enforcement and respond to subpoena,

Compile anonymous statistical data and analysis for use internally or with third parties,

Create and manage user account,

Send email and sms to users regarding user account or order,

Enable user-to-user communications

Generate a personal profile about the user for other Government sites,

Increase the efficiency and operation of the Site and the user mobile application,

Monitor and analyze usage and trends to improve user experience with the Site and the mobile application,

Prevent fraudulent transactions, monitor against theft, and protect against criminal activity,

Respond to user service requests.


The University may share information collected about users with other parties and departments as provided by appropriate legislation. User information may be disclosed to police and investigating agencies in accordance with Data Protection Act 2017.


Cookies and Web Beacons

The University may use cookies on the Site and the mobile application for better user experience. When users access the Site or the mobile application, user personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. Users will be notified of the usage of cookies and may reject same, but such action could affect the availability and functionality of the Site or the mobile application.


The University will ensure that the personal information/data is stored securely myT. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.


Account Information

Users may at any time review or change the information in user account or terminate user account by:

Logging into user account settings and updating user accounts

Contacting the University using the contact information provided below

Upon user request to terminate his account, the University will deactivate or delete the user account and information from the active databases. However, some information may be retained in the University files to troubleshoot problems, assist with any investigations, enforce the University’s Terms of Use, comply with legal requirements and prevent fraud.

Emails and Communications

If the user does no longer wish to receive correspondence, emails, or other communications from the University, he/she may opt-out by:

Noting his/her preferences at the time the user register his/her account with the Site or the mobile application,

Logging into user account settings and updating his/her preferences,

Contacting the University using the contact information provided below.

Data Retention Period

The processing of personal data will be retained for a period of 1 year. Following which, same will be deleted.